Shipping policy

Shipping Policy

At Fitzsi, we aim to get your order to you as quickly and reliably as possible.

Delivery Area
We currently deliver within the United Kingdom only.

Free UK Delivery
Standard delivery is FREE on all orders.

Processing Time
Orders are normally processed within 1–2 business days.

Delivery Time
Once processed, standard delivery usually takes 3–5 business days. Please allow approximately 4–7 business days from placing your order to receiving your delivery.

Northern Ireland and Remote Areas
Delivery availability and times to Northern Ireland, offshore islands and some remote UK locations may vary depending on the product and our delivery partners. If we are unable to deliver an item to your address, we will contact you as soon as possible.

Tracking
Where tracking is available, tracking information will be provided after your order has been dispatched.

Multiple Items
If your order contains more than one item, products may occasionally arrive separately because items can be dispatched from different fulfilment locations.

Delays
Delivery times are estimates and may occasionally be affected by circumstances outside our control, including courier delays, severe weather or unusually high demand.

Questions About Your Delivery
If you have any questions about an order or delivery, please contact us through our Contact page.